You are responsible for the Hotel operation, including coordinating and leading the Hotel Department Heads on board. The Hotel Manager must be hands on during peak services and through presence and actions being an example to and ensure the team delivers the product as set out in the Viking Ocean Product plan is delivered smoothly and flawlessly. Together with the Ships Management e coordinates and executes onboard safety, environmental and maintenance procedures.

HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

ESSENTIAL DUTIES & RESPONSIBILITIES

Responsible for the entire service operation onboard
Supervision/support of a professional welcoming and sales orientated Guest Service in accordance with S.T.A.R. Service Experience.
Menu layout / Menu approval, Buffet presentation
Ensuring absolute cleanliness and order in accordance with HACCP rules
Planning all Entertainment and Shop/Concessionaire’s events with Department Heads.
Controlling sale of shore excursions, future Cruise sales and tour dispatches
Management and motivation of the service crew
Provide visible leadership by example.
Align crew attitudes to corporate objectives.
Ensure appropriate crew training is carried out on an ongoing basis.
Employ contemporary management techniques to ensure all employees are motivated to provide exemplary customer service.
Vacation planning, Internal promotions
Responsible for cost control and adherence to set budgets
Accounting, Payroll, Cruise closing.
Food cost control, Control of Bars and Inventory/Store control
Clearance of the vessel and Embarkation.
Active liaison with guests 

Provide visible leadership by example while interacting with guests in all areas
Conduction of daily menu presentation in coordination with the Executive Chef

Minimum experience and qualification requirements for position:

·        Diploma from international recognized hotel school or university.

·        Min. 5 years Hotel Manager or Food & Beverage Manager on 5-star ship.

·        Completed appropriate HR training, craft training or equivalent

·        Excellent English skills in both writing and speech, other languages a plus

·        Service oriented and guest focused

·        Excellent management, organizational and communication skills

·        Flexibility and stress resistance, team player, commitment, positive personality, professional appearance

Contract length: 4 months on / 2 months off

Salary: 14087$

Necessary documents:

·        CV

·        Passport or ID card

·        Photo

·        Criminal background evaluation