Guest and crew medical care for minor to major emergency situations as well as the general medical care of all crew members including preventative medicine and care of chronic conditions while reporting necessary cases to the different port and health authorities of the different ports of call.
To provide medical services to all Crewmembers and Guests. The Doctor shall assist the Staff Captain and Senior Doctor in all shipboard health-related matters including outbreak prevention, and illness reporting as required by international, national and company policies.In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
Required Documents upon Boarding
Doctors must bring the following documents or their photocopies with them when they arrive to the ship: Medical School Diploma or equivalent, ACLS, PALS, ATLS and professional license certificates that are valid for the entire lengths of their contract. It is the responsibility of the Doctor to take the courses and tests that are necessary to keep these licenses valid along with any necessary post graduate credits.
*Reports directly to the Senior Doctor, and for medically related issues, reports directly to the Director of Medical Operations or the Chief Medical Officer.
* Serves as advisor to the Master and Staff Captain on all matters related to Medical Center services, Guest, and Crewmember health matters and hygienic conditions onboard the vessel.
* Holds a Basic Safety Course Certificate and appropriate licenses and certificates as required by regulations.
* To be present during all clinic hours when on duty or as required by the demands of the clinic. Supervises and provides competent medical care to both Crewmembers and Guests as required, keeping the Master and Staff Captain advised of all matters of consequence.
* Responds to all codes on board the ship even when off duty.
* When the patient waiting times are greater than Â½ hour or the number of people waiting to be seen by the Doctor is higher than normal, or any combination of these situations has the potential to generate a negative atmosphere, Doctors are expected to willingly cooperate with each other. In this way, waiting times will be reduced and user satisfaction increased.
* Oversee inventory of medical supplies and monitors hospital budget. The Doctor, together with the rest of the medical team, is responsible for the annual budgeting of the Medical Centerâs consumable supplies and medications.
* Conserves a confidential relationship between Doctor and patient. However, if the Doctor suspects a serious contagious illness which could affect the well-being of others, the Doctor will report directly to the Staff Captain and shore side to the Director of Medical Operations or Chief Medical Officer.
* Preserves a professional working atmosphere. This includes providing adequate privacy while examining patients. In the event a male physician examines a female patient in any state of undress, the shipâs female Nurse shall accompany him.
* Participates in monthly safety meetings, assists in making recommendations which improve overall safety of the ship.
* Oversee the administration and safekeeping of all medications and drugs in accordance with regulations and Company policy. At least once a month or when there is a change in medical staff, a drug count shall be held, which the Staff Captain or the Chief Security Officer shall be present to verify.
* The Doctor shall have an understanding of the Safety and Quality Management System (SQM) and carry out the policies and procedures appropriate for his/her position.
* Participates in inspections of the galley and food handling areas and provides expert assistance in regards to sanitation and compliance with USPH and CDC regulations or any other Public Health authorities.
* Assists the Safety Manager, in the orientation of new Crewmembers as to safety and personal hygiene.
* The Doctor shall stay in close contact with the Director of Medical Operations and Chief Medical Officer as necessary and for all medically related methods and practices.
* The Doctorâs primary responsibility is the care of guests and crew members.
* Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor (Senior Doctor, Staff Captain or Director of Medical Operations) from assigning duties that are logically related to the position.
* The Doctor will document in the patientâs medical record the nature of the consultations, past medical histories, physical examination findings, diagnoses and differential diagnosis, analysis of the cases, laboratory findings, referrals, plans of action, etc.
* The Doctor will follow the company billing practices accordingly.
* The Doctor is not authorized to waive medical fees except in those cases where company policy specifically indicates that there are no medical charges. The Staff Captain or the Shipâs Master are the only ones authorized to waive any medical fees. In that case, this must be specified in the patientâs medical record.
The Doctorâs primary responsibility is the care of guests and crew members while supporting the public health operation of the ship including reports requested by the respective authorities.
Nature and Scope
* The Shipâs Doctor position is considered to be a Senior Management position, as such, the behavior on board the ship must be impeccable and characterized by courteous treatment of guest and crew. The decorum outside the Medical Center must be of the highest standards. Excessive alcohol intake is unacceptable.
* The Senior Doctor and Doctor shall alternate after-hours on-call duties and cover for each other during shore leave, or as otherwise required by the Staff Captain.
* The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments and deadlines.
* The Doctor makes a commitment to our company that he or she is competent to handle the medical situations that can be expected to arise abroad a cruise ship.
Minimum experience and qualification requirements for position:
â¢ Three years minimum clinical experience in Acute Care setting, after completion of a
recognized Medical training program is required.
â¢ One-year practical experience in Advanced Cardiac Life Support is required.
â¢ One-year experience in diagnosing and treating a broad range of medical conditions is required, including experience performing minor surgery such as suturing, removal of benign skin lesions, removal of foreign objects, removal of ingrown toenails, and
identification of and immobilizing of simple fractures.
â¢ Intermediate to Advanced verbal and written level of English is required.
â¢ Specialization with: Anesthesiology, Intensive Care, Internal medicine, or pulmonology experience preferred.
â¢ Medical Degree from a recognized College or University is required.
â¢ Active, current medical license in good standing in Country or State/Province of origin is required.
â¢ Completion of a recognized Medical specialty training program is required, in at least one of the following: Emergency Medicine, General Practice, Internal Medicine,
Cardiology, or General Surgery.
â¢ Advanced Cardiac Life Support, Pediatric Advanced Life Support and Adult Trauma
Life Support certifications that are valid for the entire length of the contract on board
the ship. It is the responsibility of the Doctor to ensure that these credentials are valid for the entire time he or she will be working on board the ship.
â¢ Passionate about hospitality and customer service driven
â¢ Must have a professional appearance and good hygiene
â¢ Respect for all co-workers and guests
â¢ Pride in your work by creating positive energy, excitement and fun
â¢ Able to work 7 days a week
â¢ Demonstrate positive behaviors; smiling, being polite and courteous
â¢ Able to develop a camaraderie with team members
â¢ Ability to live in close quarters, share limited space with other cabin-mates
While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and being able to lift up to 50 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
All team members must be physically able to participate in emergency life-saving procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
Work within different temperature changes - indoors to outdoors.
Able to pass basic safety course.
All medical personnel must wear protective personal equipment (PPE) and are responsible to ensure that the face mask is well fit. They are also responsible for making sure that they are trained in the correct use of PPE. All medical personnel need to be familiar with the decontamination zones and the correct circulation through these zones.